Like many of you, my GoDaddy WordPress blogs were compromised (again) this weekend. I have three servers with GoDaddy and the same one was hit each time. This prompted me to move my sites across my other two servers.
There was a lot of GoDaddy chatter in Twitter this weekend. In fact, I found hundreds of tweeps experiencing the same issues. Meanwhile, GoDaddy’s phone support refused to acknowledge any problems and even admonished me for using weak passwords and not keeping my blog software updated.
Overall, I’ve been happy with GoDaddy. They’re inexpensive, reliable (ironic, I know) and I love the one-click installs of blogs, wikis and forums.
I’m not a database expert but GoDaddy’s online help files were easy to follow and I successfully backed up my database, restored the database and got my sites up and running.
I hope the screencasts are helpful. If you know of a more efficient way to restore the files, please let me know.
Backing up, restoring and reinstalling GoDaddy WordPress blogs:
- Manually checking for the “eval(base64_decode” malicious code in #GoDaddy hosted blogs
- How to restore your #GoDaddy blog, website to a previous date. Might not fix all issues but gets your site back up.
- How to backup your MySQl database using #GoDaddy hosting control panel
- How to remove WordPress site files using #GoDaddy hosting control center and prepare for clean install
- How to install WordPress using #GoDaddy hosting control center
- How to restore your MySQL database using #GoDaddy hosting control center
Update 5/12: GoDaddy posted new information on their site regarding today’s latest issues.
{ 4 comments… read them below or add one }
David,
It sounds like you were able to get this fixed. I’m glad to hear the help files were easy to follow.
We also have a blog post that provides more information including how to fix infected WordPress sites here: http://community.godaddy.com/godaddy/whats-up-with-go-daddy-wordpress-php-exploits-and-malware/?isc=smfor1
Thanks,
Alicia
GoDaddy.com´s last blog ..Go Daddy and aphillipsr are now connected
Thanks Alicia. I updated the post to include the link to GoDaddy’s latest blog post.
Thanks so much for these David! I swapped servers last weekend on Go Daddy and everything still isn’t perfect so it was nice to watch these to get a better understanding of their back-end options! Cheers, Tracy
Tracy – that makes us even, then. You posted a year ago or so about a WordPress DB backup plugin that can email the db backup. I’ve been using it ever since and it helps me sleep at night:-)