Comments on: Backing up, restoring and reinstalling GoDaddy WordPress blogs

By: antares

antares — Thu, 10 Nov 2011 20:40:29 +0000

Awesome tip. You’re right – I don’t think most people knew about this. I certainly didn’t!

By: Greg Cross

Greg Cross — Tue, 20 Sep 2011 03:57:33 +0000

You also might want to try this new service that is cloud-based, WordPress backup.

http://myrepono.com/wordpress-backup-plugin/

By: mmlearning

mmlearning — Sun, 04 Sep 2011 03:57:38 +0000

Thanks, Mike! I’m glad to hear you got everything cleaned up. I didn’t realize this issue was still going around. Here’s hoping it’s not as widespread as last time.

By: Michael

Michael — Sun, 04 Sep 2011 03:09:37 +0000

Dear David,

My problems started on 1st September (well it’s the first time I noticed anyway). My site and blog were redirected to some malware site; I went into my root directory and found a bogus htaccess file that caused the redirects. I deleted it, but 3 hours later it was back. Changed passwords, updated all software, made sure wordpress was up to date but still it kept coming back. Over the next 3 days I tried searching for the cause all the while having to delete the htaccess file that would appear in my root director at 5 minutes past the hour every 3 or 4 hours or so. In total 15 htacces appeared in my root folder over 3 days.

I spoke with Godaddy who said update and change passwords, but basically it’s not our problem. I deduced that after updates and password changes, with the problem still occurring it had to be an inside job, basically the problem was already inside generating this htaccess file. It was at this point, after many google searches about hacking, htacccess files, redirects etc that I stumbled across your site!

I just wanted to say a BIG THANK YOU for this website showing how to back up, restore and re-install using godaddy as a way to clear out any infected files in wordpress. I am one of those folk with no technical knowledge at all and following your videos have saved me no end of stress. Following your instructions worked like a dream. I now have a clean up to date version of wordpress installed using your instructions and thanks to you showing me how to save MySQl database and reinstall it, my blog is back exactly as it was. FANTASTIC. Your a life saver.

By the way did I say THANK YOU!

Mike

By: Joel

Joel — Sun, 24 Oct 2010 22:06:04 +0000

Thanks for this. I think that GoDaddy’s admin interface and help files are severely lacking – especially for folks who don’t have a technical background. I’m able to make my way around OK, but I often wonder about folks who have not technical background and the trouble they must have doing even the simplest things with the unintuitive interface and poor documentation!

By: david

david — Thu, 05 Aug 2010 01:40:51 +0000

Tracy – that makes us even, then. You posted a year ago or so about a WordPress DB backup plugin that can email the db backup. I’ve been using it ever since and it helps me sleep at night:-)

By: Tracy Boyer

Tracy Boyer — Thu, 05 Aug 2010 01:13:17 +0000

Thanks so much for these David! I swapped servers last weekend on Go Daddy and everything still isn’t perfect so it was nice to watch these to get a better understanding of their back-end options! Cheers, Tracy

By: david

david — Wed, 12 May 2010 21:12:17 +0000

Thanks Alicia. I updated the post to include the link to GoDaddy’s latest blog post.

By: GoDaddy.com

GoDaddy.com — Wed, 12 May 2010 20:41:55 +0000

David,

It sounds like you were able to get this fixed. I’m glad to hear the help files were easy to follow.

We also have a blog post that provides more information including how to fix infected WordPress sites here: http://community.godaddy.com/godaddy/whats-up-with-go-daddy-wordpress-php-exploits-and-malware/?isc=smfor1

Thanks,
Alicia
.-= GoDaddy.com´s last blog ..Go Daddy and aphillipsr are now connected =-.